Montana Relay – Montana Telecommunications Access Program (MTAP)

Address: 111 N Last Chance Gulch, Suite 2B, PO Box 4210
Helena, MT 59604
Email: relay@mt.gov Website: http://montanarelay.mt.gov

Montana Relay makes it possible to make phone calls between a standard telephone and a text telephone, of the kind used by Montanans who are Deaf, severely hard of hearing, or who have a speech disability. An operator will "translate" between the two different phones, speaking aloud whatever is typed, so the standard phone user can hear it, and typing whatever is said, so the text telephone user can read it. Montana Relay makes communication by telephone simple, dependable and convenient for people who have difficulty using a standard phone. Montana Relay not only provides equal access to the phone system, but also has a positive impact on the business and economic climate of the state. Businesses statewide realize that they, too, can benefit from accepting and placing Montana Relay calls. Every year, thousands of people throughout the state use the wide variety of features offered by Montana Relay. For instance, as the senior adult population continues to grow, so does the number of people who can take advantage of using text-based telephone equipment and Montana Relay. Montana Relay is operated by the Montana Telecommunications Access Program, which is administratively attached to the Montana Department of Public Health and Human Services. Montanans who are deaf, hard of hearing, or speech disabled commonly use a TTY (text telephone) to make calls. The TTY device has a typewriter-style keyboard as well as a screen for displaying text and/or a paper printout. Montana Relay provides true, two-way communication between TTY users and anyone who uses a standard phone, and either person may initiate a call. A Communications Assistant (called a CA) will speak aloud whatever is typed, so the standard phone user can read it, and then type whatever is spoken aloud, so the TTY user can read it. 

Phone: 1-800-833-8503

Phone: 1-866-735-2968

Relay: 7-1-1

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