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Public transportation in the Upper Valley area is becoming more accessible to persons with disabilities. Thanks to the Americans with Disabilities Act (ADA), improvements in accessibility make traveling on fixed route buses easier for all riders. We are committed to developing a public transportation system that everyone can use. We encourage individuals with disabilities to take advantage of the independence and flexibility that is provided by our bus routes. WHAT IS ADA COMPLEMENTARY PARATRANSIT SERVICE? ADA complementary paratransit service is shared ride, curb-to-curb transportation service. Advance Transit’s ACCESS AT offers this service to individuals with disabilities who are unable, because of their disability, to use fixed route buses. WHO CAN USE ACCESS AT BUS SERVICE? An individual who has a disability and cannot travel on the fixed route buses may be eligible for this service. HOW DO I FIND OUT IF I AM ELIGIBLE FOR ACCESS AT? To help us accurately determine your eligibility you will be asked to complete an application, attend an in-person interview, and possibly participate in a functional assessment to determine whether you are eligible. HOW DO I APPLY FOR ACCESS AT SERVICE? You may download an application from this site, or call our office anytime during normal business hours to request an application. For everyone’s benefit, drivers are required to announce major stops, intersections, and connecting points to help riders recognize their bus stop or point of transfer. Priority seating is available for riders who have difficulty standing while the bus is moving. All AT buses are equipped with lifts, kneelers, or ramps to assist riders who use wheelchairs or who have difficulty getting up and down the bus steps. Reserved spaces with securement straps are available for riders who use wheel-chairs to provide a safe and secure ride.