Bonanza Bus Lines, Inc.

Address: PO Box 1776
Springfield, MA 01102-1776 Phone: (800) 343-9999 Email: customerservice@peterpanbus.com Website: https://peterpanbus.com/

Peter Pan Bus Lines Corporate Headquarters

We connect our customers with the people, places and services that enhance the quality and enjoyment of their lives by providing equipment, technology, professional knowledge and experience required to manage and operate safe, comfortable and cost efficient ground transportation systems. Our goal is to make your travel on Peter Pan a safe, pleasant and convenient experience. Our drivers, customer service personnel and contractors are available to meet the needs of customers with disabilities. We provide assistance with boarding and de-boarding buses, luggage, transfer, stowage and retrieval of mobility devices. This service is provided during transfers, meal and rest stops and other times as reasonably requested. We can help whether you are traveling alone or with a personal care attendant, using various mobility devices or being accompanied by a service animal. Advanced Notice: We can best assist you when you provide 48-hour advance notice. If you do not provide this notice, we will make every reasonable effort to help you, if such an accommodation will not delay departure of the schedule on which you wish to travel. If wheelchair lift buses are not available or requested, alternative boarding assistance will be provided. This advance notice is in accordance with federal guidelines and allows us to make the necessary arrangements to provide requested assistance.