Metro Transit – St. Louis – Accessibility

Address: 707 N 1st Street
St. Louis, MO 63102
Phone: (314) 982-1400 Email: adaservices@metrostlouis.org Website: http://www.metrostlouis.org/metro-call-a-ride/

 

"Metro Transit is committed to providing accessible transit service to all of our customers. 
MetroBus:
All MetroBus vehicles are equipped with lifts or ramps, and most have kneelers to assist passengers who cannot use or have difficulty using the stairs. Priority seating is available for passengers who have difficulty standing while the vehicle is in motion. For customers using wheelchairs or scooters, there are two reserved seating areas which are equipped with securement devices to help ensure a safe ride.
Metro Call-A-Ride:
Metro Call-A-Ride provides Americans with Disabilities Act (ADA) eligible paratransit curb-to-curb van service in St. Louis City and St. Louis County with advance reservations for individuals with physical or cognitive disabilities who are unable to independently use available bus or light rail service. Based on ADA requirements, paratransit services are designed to provide equivalent access to areas served by fixed-route (bus/light rail) services.  Click here for more information on Metro Call-A-Ride or contact Metro Transit's ADA Services department by calling 314-982-1510 or sending an email to adaservices@metrostlouis.org. 
MetroLink:
Each MetroLink vehicle is equipped with four priority seating locations for customers with disabilities. The floors of the light rail vehicles are level with the station platforms to ensure ease of entry and exit. All MetroLink station platforms are accessible via ramps or elevators. Accessible transportation is important to everyone, and the ADA Services department is dedicated to ensuring Metro Transit achieves and maintains full compliance with the Americans with Disabilities Act (ADA) of 1990 and promotes accessibility of public transit services for individuals in our community. "
Transit Info: 314-231-2345 or TTY: 314-982-1555 
Customer Service: 314-982-1406 or TTY: 314-982-1555 
 
 

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