Ohio Relay Service (ORS)

Address: The Public Utilities Commission of Ohio,, 180 E. Broad St.
Columbus, OH 43215 Phone: (800) 325-2223 Website: http://www.puco.ohio.gov/puco/index.cfm/consumer-information/consumer-topics/ohio-relay-service

The Ohio Relay Service (ORS) provides full telephone accessibility to people who are deaf, deaf-blind, hard-of-hearing or speech-disabled. Specially trained Communication Assistants (CA's) process relay calls and stay on the line to relay conversations electronically, over a Text Telephone (TTY) or, in some cases, verbally to hearing parties.ORS is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or on their length. This valuable communications tool gives all individuals who are deaf, deaf-blind, hard-of-hearing or speech-disabled the opportunity to make personal and business calls just like any other telephone user. Both TTY and voice users may initiate calls through ORS. Please visit our website for details on how ORS works.