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Paratransit, Rockland County NY, T.R.I.P.S.
TRIPS is demand-responsive and provides curbside-to-curbside, shared-ride public paratransit bus service by appointment. Passengers on TRIPS may or may not go directly to their destinations and there may be several pick-ups and drop-offs along the way. TRIPS operates only within Rockland County. TRIPS stands for Transportation Resources, Intra-county, for Physically disabled and Senior citizens.
TRIPS offers two types of service:
Regular TRIPS Service:
Eligibility is for residents with physical or mental disabilities or who are aged 60 or over. In each of these cases, TRIPS service is reserved for individuals who find it difficult or impossible to use municipal, fixed-route bus service. For residents with disabilities who do not meet the age requirement, and who do not have a Medicare card, certification by an approved Certifying Agency is required. Regular TRIPS service only operates within Rockland County.
How do I apply for Regular TRIPS Service? – For seniors: Eligible seniors can obtain applications for TRIPS service from the Rockland County Office for the Aging, Department of Public Transportation. Upon receipt of completed application and certification as a County resident age 60 or older, the Department of Public Transportation will issue a numbered photo identification (I.D.) card.
For non-senior residents with disabilities: Certification is required and can be obtained from the following agencies: Jawonio, the Rockland County Association for the Visually Impaired, Alzheimer’s Association, ARC, Camp Venture, Department of Mental Health, the Mental Health Association and associated programs (see Section 2.9 Certifying Agencies.) Disabled residents who do not receive services from any of the above agencies may obtain certification through the Rockland Independent Living Center. The final determination regarding eligibility rests with the certifying agency. Once a resident is certified, the applicant must bring the certification to the Rockland County Department of Public Transportation (Building T, Yeager Health Complex, Pomona.) Upon acceptance, a numbered photo ID card will be issued.
Residents with disabilities may also be eligible for ADA TRIPS Service
When an applicant has been found eligible for Regular TRIPS, that person will receive a packet of materials providing information on how to make reservations, the rights and responsibilities of riders, how to make complaints and other important information.
The cost of the photo ID card is $2.00. I.D. cards are issued Monday through Friday at the Rockland County Department of Public Transportation located in Building T at the Dr. Robert L. Yeager Health Complex, Pomona, NY. The hours are from 9:00 am to 5:00 pm.
Hours of operation – Regular TRIPS Service:
Monday through Friday: 7:00 am to 7:00 pm
Saturdays: 8:00am to 5:00pm (Limited Service)
RIDE REQUESTS for Regular TRIPS Service can be made by calling 364-8747 between the hours of 7:30 am and 5:00 pm, Monday through Friday. Requests left on our answering machine for Regular TRIPS Service will not be honored.
Regular TRIPS service is closed on the following holidays:New Year’s Day; Martin Luther King, Jr. Day; Lincoln’s Birthday; Presidents Day; Memorial Day; Independence Day; Labor Day; Columbus Day; Veterans Day; Thanksgiving Day; Day following Thanksgiving; Christmas Day.
Please visit our website or Contact us for more information:
TTY: (845) 364-2061