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Transportation Authority, Kansas City Area
Metro Bus Accessibility Programs: People with disabilities and seniors can ride The Metro and MAX. Take a look at how KCATA encourages greater independence and mobility.
Metro buses are equipped with wheelchair lifts or low-floor ramps to accommodate customers who are physically unable to climb the steps.
Buses can also “kneel” when you need the operator to lower the first step closer to the curb for easier boarding.
The wheelchair lifts can support mobility devices up to 30 inches wide and 48 inches long, weighing less than 600 pounds when occupied.
If you’re using the lift to board, simply give the driver, your attendant or companion your bus fare to deposit in the farebox.
Textured tiles along the steps of the bus indicate when visually impaired customers are close to the step’s edge.
Service animals are allowed on buses. However, other animals must be confined to a pet carrier.
Priority seating is available near the front of the bus. Signs are located just above the front seats Metro operators will provide assistance when needed, however, most passengers will readily offer their seats to persons with disabilities.
Prior to boarding the bus, Metro operators will announce their bus, route number and destination at transfer points and bus stops served by other routes.
Prior to exiting the bus, Metro operators will announce major stops, destinations and transfer locations about a block before arriving at the stop. However, you can also ask the operator to announce the specific stop you need.
One attendant may ride free. An attendant is a person who travels with you to help you with mobility or orientation. Others who happen to be accompanying you must pay the appropriate fare.
Persons with disabilities are eligible to ride The Metro at half the regular cost using a Reduced Farecard or Medicare card. The Reduced Farecards can also be used to purchase a Metro Monthly Pass at a reduced cost (except commuter express routes.) When purchasing a reduced fare Monthly Pass, show your Metro Reduced Farecard or Medicare Card.
Complementary Paratransit:
Share-A-Fare (SAF) – is a transportation program that provides specialized origin to destination service for individuals whose disability prevents them from independently using fixed-route bus service. The service provides complementary paratransit trips as required by the Americans with Disabilities Act (ADA) throughout The Metro bus service area, as well as some other transportation services for eligible persons in Kansas City, Mo. To join the program, an application must be submitted. If determined to be eligible, the applicant is enrolled. Each program participant receives an ID card with a number. Trips may be scheduled between 1 and 14 days in advance.
Please visit our website or Contact Us for more information:
Share-A-Fare:
Schedule a Ride: (816) 842-9070
Dial-A-Ride:
Schedule a Ride: (913) 573-8351
Reduced Fare Program:
(816) 221-0660
Kansas City Area Transportation Authority:
