Veolia Tempe

"The American Disabilities Act of 1990 requires all transit authorities to provide paratransit services for people unable to use regular public transit. But Veolia knows that paratransit is much more than just a specialized transport. For our passengers, paratransit means accessibility and independence. Our trained personnel provide quality service with compassion and sensitivity, respecting the dignity of our riders.

Our clients count on Veolia for complete paratransit solutions. We build and leverage technology to improve dispatch, route design and operational coordination, and to provide passengers with up-to-the-minute schedule information. We manage elaborate call center operations and sophisticated dispatch software. To help our clients manage their tight budgets, we rigorously focus on efficiency. We use creative solutions, such as taxicabs in low activity periods and route deviation in low density areas, to improve productivity. We continually strive to achieve the right balance between service quality and rigorous management of costs, a challenge inherent in the paratransit business. And at every step, we hold ourselves to the very highest standards of safety."