Virginia Department of Education, Office of Dispute Resolution and Administrative Services

Address: PO Box 2120
Richmond, VA 23218-2120 Phone: (804) 225-2013 Email: judy.douglas@doe.virginia.gov Website: http://www.doe.virginia.gov/special_ed/resolving_disputes/

The Office of Dispute Resolution and Administrative Services provides options for parents and school divisions to resolve special education disputes through the systems of complaints, mediation and due process. The office also manages the annual plan process for local school divisions and state-operated programs to comport with federal and state special education requirements. The office is also responsible for revision of the state special education regulations, addresses inquiries related to these regulatory provisions, and provides training to parents and school administrators and other consumers, on these requirements.