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"A free public service, Virginia Relay connects people who are deaf, hard of hearing, DeafBlind or speech disabled with standard telephone users, relaying the conversation between both parties. Relay services are available 24 hours a day, 365 days a year, with no limit on the number or length of calls a user may make.
It’s easy to make (and receive!) Virginia Relay calls!
Anyone may initiate a Virginia Relay call, anytime, simply by dialing 7-1-1. After reaching Virginia Relay, callers give the Virginia Relay Communications Assistant (CA) the phone number of the person or business they wish to contact. Once a connection is made, the CA relays the conversation between both parties."
Virginia Relay Customer Care: (866) 894-4116 (voice)
Virginia Relay Customer Care: (866) 246-9300 (TTY)