Youth & Family Services, New Directions Inc.

Address: 6395 Old Niagara Road
Lockport, NY 14094
Phone: (716) 439-1179 x467 Email: Website:

New Directions is a 501(c)3 non-profit agency with a heritage going back more 130 years. Our mission is to foster resilient, self-reliant families and permanence for at-risk children in the shortest time possible, by promoting safe, respectful, responsible, and goal-directed behavior. We do this through our dedicated, caring staff and by employing our treatment philosophy of Normative Culture.

What we offer.
New Directions offers 22 services, serving children and families throughout New York State and beyond. With such a broad array of resources available, we're able to match your child with the most appropriate care. And no matter which service your child enters, he or she will be given a treatment plan that's not only customized, but designed to establish an effective therapeutic relationship, capitalize on strengths, build character, and provide the necessary skills for adulthood.

We take great pride in the care that we provide. Our services are nationally recognized by the Council on Accreditation. Our staff is professional, compassionate, and consistently available to discuss your child's treatment and progress. And we emphasize both Trauma Informed Treatment and Empirically Supported Treatments to ensure the best results in the shortest time possible.

In addition to our main groups of service areas – campuses and group homes, foster care and adoption, education, prevention – we also offer specialized services when clinically indicated.

Specialized therapies include:
Trauma-Focused Cognitive Behavioral Therapy (TFCBT),
Drug and alcohol counseling,
Attachment therapy,
Dyadic development psychotherapy,
Eye Movement Desensitization and Reprocessing (EMDR),
Play therapy,
Family therapy,
Family advocacy,
Adventure recreation


Please visit our website or Contact us for more information:

Office Locations


Main Location:

Was Your Child's CP Preventable?